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UK Delivery, Returns, and Exchanges

UK Delivery

Last order date for UK Christmas delivery is 21st December 2020 any orders taken after this date can not be guaranteed for Christmas. 

Free Delivery: We're pleased to offer free UK delivery and free UK returns by Royal Mail 1st Class service or a carefully selected courier. 

Signed For Next Day Delivery: If you need your item the next day and order before 2pm, you can opt for our Guaranteed Next Day delivery (£6.00) option.

International Delivery

Last order date for International shipping is 4th December 2020 any orders taken after this date can not be guaranteed for Christmas. 

Free Standard Worldwide Shipping on Orders Over £70: Spend more than £70 with Elizabeth Parker and we will ship your item internationally for free using standard international shipping (either Royal Mail or a courier service).

Standard International Delivery: If your order is less than £70, standard international shipping is charged at just £6. 

Express International Delivery: Typically we use DHL, Fedex or TNT for our Express International Delivery Service (£25 for USA and £30 for the Rest of the World). 

Delivery times will vary depending on your location. Once we receive your order we will advise of your tracking number and give an estimated delivery time.

Delivery Times

Elizabeth Parker cannot guarantee specific delivery dates therefore, please allow normally 3-5 working days after confirming acceptance of your order and a minimum of 14 working days for international shipment. Please note that working days exclude Saturdays, Sundays and National Bank Holidays.

Returns and Exchanges 

We hope that you will LOVE your order, but if you are not happy with the goods please email us at sales@elizabethparker.co.uk or call to request a Returns Code. 

PLEASE NOTE: To qualify for free UK carriage of returned goods you must contact us within 7 days of recieving the goods. 

Unfortunately, we are unable to exchange or refund goods without an authorised returns code. 

Outside of the UK Postage Details.

If you are outside of the UK, you will need to pay the return postage costs and arrange the return within 14 days of receipt of the goods.

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