Terms and Conditions

Terms and Conditions

Trading Terms and Conditions of Elizabeth Parker Promotions Ltd

Thank you for accessing the Elizabeth Parker Website; we wish you an enjoyable stay.

This section is for all information regarding our terms and conditions, order information and returns.

The terms and conditions regulate the business relationship between you and us. By using our Website in any way, or by buying from us, you agree to be bound by them.

No person under the age of 18 years may purchase goods. If you are under 18, please confer with an adult to make your purchase.

From time to time we may modify our terms and conditions to which the content and services available are subject. Accordingly, please continue to review them whenever accessing or using our Website.

Acceptance of these terms and conditions does not affect your statutory rights, except so far as legitimately excluded.

We are: Elizabeth Parker Promotions Ltd

Our address is;

6 Bentley Court, Paterson Road, Finedon Road Industrial Estate
Wellingborough
Northamptonshire
NN8 4BQ
UK
Elizabeth Parker

You are: A visitor to our Website / our customer

Your Account with Us

By using the Elizabeth Parker Website, you are acknowledging that you have read, understand and agree, without limitation, to be bound by these terms and conditions. You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the goods.If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your computer. You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and changed your password.

We reserve the right to refuse you access to our Website.

Online Shopping

We shall accept your order by e-mail confirmation. That is when our contract is made. Our message will confirm details of your purchase and tell you when we shall dispatch your order. If you have not received any notification from us within 3 working days, please contact us at by email or telephone on +44 (0)1933 223603. We are open Monday to Thursday 8.30 am – 5.00 pm GMT, and 8:30 am – 4:00 pm on Fridays.

We may change these Terms from time to time. The Terms that apply to you are those posted here on our Website on the day you order goods. Unfortunately, we cannot always guarantee that goods advertised on our Website are available. If we do not have all of the goods ordered in stock, we will offer you alternatives. If this happens you may accept the alternatives we offer or cancel all or part of your order. If you buy goods from us under any arrangement which does not involve your payment via our Website, these terms still apply. We know that when you shop online you want to know that your personal information, card and details you give us are kept safe and secure and we promise to do this. We will not share your personal information and details to any third party.

Price and Payment

Our products listed on our Website are in pounds sterling. All prices include UK VAT. All prices listed on the Elizabeth Parker website are correct at the time of entering the information however we reserve the right to change prices of any product at any time. Banking charges by the receiving bank on payments to us will be borne by us. Once payment has been received in full, your credit card has been authorised and stock is checked you will receive our confirmation and your order will be despatched.

Please keep the order confirmation email for your records.

Delivery Timing & Charges

UK Delivery

Free Delivery: We're pleased to offer free UK delivery and free UK returns by Royal Mail 1st Class service or a carefully selected courier.  We aim to process your order for despatch to you the same day or the following day.  We will email you to confirm the package has been posted.  This is usually a 1-2 day service, though please allow up to a week before reporting an item as undelivered from receiving our postage confirmation email.

Signed For Next Day Delivery: If you need your item the next day and order before 2pm, you can opt for our Guaranteed Next Day delivery (£5.00) option. This is a guaranteed service offered by Royal Mail or a carefully selected courier. Excludes Saturdays, Sundays and Bank Holidays.

International Delivery

Free Standard Worldwide Shipping on Orders Over £70: Spend more than £70 with Elizabeth Parker and we will ship your item internationally for free using standard international shipping (either Royal Mail or a courier service). We aim to process your order for despatch to you the same day or the following day, though during busy periods we may take 3-5 days for despatch. We will email you to confirm the package has been posted.  Standard international shipping is usually a 5-7 day service, though please allow up to 14 days before reporting an item as undelivered from receiving our postage confirmation email.

Standard International Delivery: If your order is less than £70, standard international shipping is charged at just £5. We aim to process your order for despatch to you the same day or the following day, though during busy periods we may take 3-5 days for despatch. We will email you to confirm the package has been posted. Standard international shipping is usually a 5-7 day service, though please allow up to 14 days before reporting an item as undelivered from receiving our postage confirmation email.

Delivery Times

Elizabeth Parker cannot guarantee specific delivery dates therefore, please allow normally 3-5 working days after confirming acceptance of your order and a minimum of 14 working days for international shipment. Please note that working days exclude Saturdays, Sundays and National bank holidays.

Deliveries will be made by Royal Mail standard delivery or Airmail standard delivery for overseas orders, to the delivery address stipulated in your order. Please feel free to contact us by email or by telephone on +44 (0)1933 223603 and we will look for the best alternative for you. Any delivery time scales are indicative only and do not constitute binding obligations on us. Delivery time is subject to product availability and clearance of payment. If we ourselves are not able to deliver your goods within 7 days of the date of your order, we shall notify you by e-mail to arrange a later date for delivery and giving you the option of cancelling your order. We may deliver the goods in instalments if they are not all available at the same time for delivery. We will send you a confirmation by email, to tell your order has been despatched.

Elizabeth Parker cannot be held responsible should local customs & authorities wish to confiscate any particular item ordered, or charge any Import duty on such items. The recipient is responsible for paying the duty. We cannot guarantee that the sale and delivery of our goods to your particular country or location is permissible so please be aware of your own geographic import restrictions and duties that may apply by law.

Cancelling an Order

If you cancel your order shortly after placing it, it is possible that we may be unable to prevent goods you have ordered being despatched. Please see below for details on returning/exchanging an item.

Delivery/Exchange of an Item

An unwanted ordered item may be returned or exchanged, provided it is returned in its original packaging, condition, and is unused.  If you are within the UK, we will cover the costs of return postage and will email you with a pre-paid postage label; it is your responsibility to print this label, securely attach it to the original packaging we sent your item in, and post it back to us within 14 days of receipt.  If you are outside of the UK, you will need to pay the return postage costs and arrange the return within 14 days of receipt of the goods.

Any exchanges or refunds will be made once the unwanted goods are received by us and are deemed to be in their original state.

Return postage costs will be covered by us in the event of an exchange or refund as the result of faulty or incorrect items being shipped to you.

If you would like to make a return or exchange you must email us or call us on +44 (0)1933 223603 within 7 working days of receiving the goods.  You will be given a unique returns code which should be written on the returns slip.  Please ensure the returns slip is included in the package being returned.

The goods must be returned to:

Elizabeth Parker Promotions Ltd,
6 Bentley Court, Paterson Road, Finedon Road Industrial Estate,
Wellingborough,
Northamptonshire, NN8 4BQ UK.

Disclaimers

We may make improvements or changes to our Website, the content, or to any of the goods, at any time and without advance notice.

Every care has been taken to ensure that the photographic representation, description and specification of each product are accurate. However, while the reproduction of colours is a close representation, a slight variation in the actual goods may occur. We are therefore unable to guarantee that the product images you see are an exact representation of the actual merchandise.

By submitting an order to us through our website, you represent and warrant that the payment details provided on your order are valid and correct, and that when your order is accepted and processed by us, payment will be made in full. By placing an order, you confirm that you are the person referred to in the Billing details.

We give no warranty and make no representation, express or implied, as to:

• The adequacy or appropriateness of the goods for your purpose
• The truth of any content on our Website published by someone other than us
• Any implied warranty or condition as to merchantability or fitness of the goods for a purpose other than that for which the goods are commonly used
• Compatibility of our Website with your equipment, software or telecommunications connection
 

We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to Acts of God, War, Flood, Fire, Labour Disputes, Strikes, Lock-Outs, Riots, Civil Commotion, Malicious Damage, Explosion, Governmental Actions and any other similar events.

Liability & Indemnity

You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of your use of our Website, your posting any material, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.

Our liability to you in connection with any order will not exceed the total price charged for the relevant items.

Goods ordered by you are for your own private and domestic use only and are not for resale.

Through buying from the Elizabeth Parker Website you are entering a contractual agreement that this will be the case.

Copyright

All rights, including Copyright, in the content of the Elizabeth Parker web pages are owned or controlled by Elizabeth Parker Ltd. In accessing Elizabeth Parker web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the Elizabeth Parker web pages for any other purpose whatsoever without the prior written permission of Elizabeth Parker Ltd.

Miscellaneous Provisions

When we communicate with you we do so by email. You agree that email communications are contractually binding in the same way as properly signed and dated paper sent by post.

Nothing in this agreement or on our Website shall confer on any third party any benefit under the provisions of the Contracts (Rights of Third Parties) Act 1999.

If any of these terms is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

No waiver by us, in exercising any right, power or provision in this agreement shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver.

In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.

We are not liable for any breach of our obligations resulting from causes beyond our reasonable control including strikes of our own employees.

This Website, any content contained within and any other contracts entered into as a result of usage of this Website are governed by the laws of England and Wales and the exclusive jurisdiction of the English Courts.

Company Registration Details

Elizabeth Parker Promotions Ltd. Incorporated in England No. Reg.3046511.  Registered Office:

155 Wellingborough Road, Rushden, Northamptonshire NN10 9TB, UK.
VAT NO. GB 638 5603 22