Customer Care

For all enquiries, you may either contact Elizabeth Parker directly by email, phone, or post, or by using the contact form below.

General Enquiries and Customer Service

If you have any questions regarding our range of accessories, the use of our website, an existing order, or a general customer enquiry about Elizabeth Parker, you can contact us by telephone Monday to Friday from 9.00am - 5.00pm (GMT) on +44 (0)1933 223603.  Outside these hours, please leave a message, and we will return your call on the next working day.

You may also reach us by email or using the contact form below; we aim to answer all email enquiries within 24 business hours.

Delivery, Returns, and Exchanges

If you need to return or exchange an Elizabeth Parker products that you purchased from us directly, you can get in touch with our after sales team by email or by phone on +44 (0)1933 223603.  If you purchased the product via one of our wholesalers or retailers, then please get in contact with them directly.

Find out more about our delivery, returns, and exchanges policy here.

Special Orders

If you are looking to customise one of our products, you can contact one of our representatives by email to discuss the possibilities.

Our Cookie Policy

Our website uses cookies to store information about your visit.  This information is anonymous and is used purely to enhance your experience while using our website.  Read more here.

Our Privacy Policy

Read our full Privacy Policy here.

Our Terms and Conditions

Read our full Terms and Conditions here.

Product Care

You should care for your Elizabeth Parker product to ensure it lasts.  Our products use a wide range of materials which affect how it should be cared for, particularly our Solid Silver items.  Read about how to care for your product here.

Product Sizing

Our products vary in size; the pictures may not always accurately reflect the actual size.  Read more about our product sizing here, and get in touch if you need measurements or more information about a product.

Gemstones

We use a variety of semi precious gemstones in our products; read about them here.